UniFi Protect: Hard Drive Compatibility


Overview


The following table identifies individual recommended hard drive models that have been tested and verified compatible with the UniFi Dream Machine PRO (UDM-PRO) and Cloud Key Gen2 Plus devices, by Ubiquiti engineers, as well as drives that are confirmed not compatible.


Table of Contents


  1. Introduction
  2. UniFi Dream Machine Pro
  3. Cloud Key Gen2 Plus

Introduction


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This document is by no means an exhaustive list. Most SATA HDDs should be compatible, given that they fit in their respective trays (2.5" for the Cloud Key Gen2 Plus, 2.5" or 3.5" for the UDM-Pro.)

It is strongly advised to choose a hard drive model designed for continuous load, often marketed as NAS or Surveillance Grade drives.  

If you have questions about a particular drive, please search for the drive model on our Community to find other users’ past experiences or start a new related thread if none are found. Please note that support will not be able to provide further recommendations or options beyond referring to this list.

These tables may be expanded in the future as more drives are tested.  Drives are sorted alphabetically by model number.


UniFi Dream Machine Pro


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Compatible Hard Drives

Vendor

Series

Model

Capacity

Spindle Speed

Notes

Seagate SkyHawk  ST14000VX0004 14TB 7200RPM  
Seagate SkyHawk ST8000VX0004 8TB 7200RPM No middle screw, but drive fits tray.
Western Digital Red PRO  WD101KFBX 10TB 7200RPM  
Western Digital Red  WD10EFRX 1TB 5400RPM  
Western Digital Re Enterprise WD2004FBYZ 2TB 7200RPM  
Western Digital WD Gold WD2005FBYZ 2TB 7200RPM  
Western Digital Red WD80EFAX 8TB 5400RPM  
Western Digital Purple WD81PURZ 8TB 5400RPM  
Western Digital Purple WD82PURZ 8TB 7200RPM  

Incompatible Hard Drives

Vendor

Series

Model

Capacity

Spindle Speed

Notes

Seagate SkyHawk ST10000VX0004 10TB 7200RPM Does not fit drive tray.

Cloud Key Gen2 Plus


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Compatible Hard Drives

Vendor

Series

Model

Capacity

Spindle Speed

Notes

Seagate BarraCuda ST5000LM000 5TB 5400RPM  

Incompatible Hard Drives

Vendor

Series

Model

Capacity

Spindle Speed

Notes

Seagate Ironwolf ZA960NM10001 960GB N/A Does not meet Power Requirements*
Seagate Ironwolf ZA1920NM10001 1.92TB N/A Does not meet Power Requirements*
Seagate Ironwolf ZA3840NM10001  3.84TB N/A  Does not meet Power Requirements*

* The Cloud Key Gen2 Plus does not support Hard Drives that require a 12V supply in addition to the deefault 5V supply.


 

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