Welcome to UniFi!
As a new user the task of "where to start" can be daunting. This article is not meant to be a comprehensive list of everything UniFi, but rather a stepping stone to get started in the most informed way possible. After reading this guide, along with the linked related articles, users should take a look at the UniFi User Guide, which will provide descriptions for each section of the UniFi Controller.
Table of Contents
- Methods for Managing a UniFi Network
- Important Accounts and Passwords
- Device Setup
- Set up an Email Service (Forgot Password?)
- Related Articles
Methods for Managing a UniFi Network
Managing a UniFi network can be done on a variety of hosts. Below are the different platforms that are supported by Ubiquiti.
- UniFi User Guide: UniFi Cloud Key
- UniFi - How to Install & Upgrade the UniFi Controller Software
- UniFi Hosted Cloud Solution
- Standalone Management (UAP only)
Mobile App Management
Important Accounts and Passwords
There will be several different sets of credentials associated with UniFi and the UBNT account. It is important to take note of these during installation. The following article goes in detail about all the accounts, usernames and passwords a UniFi user might encounter.
UniFi Devices Generation Matrix
For initial device setup, as well as checking setup requirements before you begin, use each product's Quick Start Guide (QSG). For the most complete list of specifications available for each product, check the device's Data Sheet (DS). All products that have individual product pages will have a link at the very bottom of the page to download both the QSG and the DS. In the table below, each product model contains its product page link. For products that don't have individual product pages, the Data Sheet and Quick Start Guide links are provided.
Generation 1 Devices
Generation 2 Devices (AC Wave 1)
Generation 3 Devices (AC Wave 2)
* End of Life (EoL) and unsupported as of UniFi Network Controller version 5.7. Download here most current Controller version compatible (v5.6.40 LTS).
UniFi Routing & Firewall
Adopting UniFi Devices
Upgrading UniFi Devices
Set up an Email Service (Forgot Password?)
Setting up an email service such as SMTP through Gmail can assist in situations where cloud access is not enabled and an admin password has been forgotten. If cloud access has been enabled, login can be attained through the UniFi Cloud Access Portal (https://unifi.ubnt.com).