This article gives the steps to enable detailed logging for UFiber equipment to help capture and send debugging information to developers if requested.
NOTES & REQUIREMENTS:
This article is for advanced use cases and is typically only required if requested by our support staff. These steps will generate a large amount of logs and should be turned back to the default logging level (info) as soon as the bug has been reproduced.
Devices used in this article:
Danger: These commands should only be used if directed by our support staff to increase logging to investigate specific issues.
How to Enable Advanced Logging
CLI: Access the command line interface (CLI).
1. Change Logging Level to debug:
In the CLI of the UF-OLT issue these commands to change from the default logging level (info) to a more advanced level (debug).
set system gpon logging module onu level debug
set system gpon logging module sdk level debug
ATTENTION: It is important to set these levels back to the info level to prevent excessive logging after the bug has been replicated and the logs have been captured.
2. Capture Logs:
The best way to gather all of the information required by our team to diagnose the issue, simply click on the Download Support-File button in the GUI of the OLT.
3. Change Logging level back to info:
set system gpon logging module onu level info
set system gpon logging module skd level info