UniFi - How to Setup your Cloud Key and UAP (for beginners)


Overview


This article will guide the user from unboxing their UniFi Access Point (UAP) and UniFi Cloud Key (UCK), to the moment of connecting to their newly configured wireless network. The user will be able to use either a Ubiquiti switch (recommended), or a third party device. This is intended to be a beginners' article, covering each step of the process. More advanced users can use the links in the Table of Contents to navigate through the steps.


Table of Contents


1. Before you Begin

2. Connecting the Hardware

2.1. Insert memory into your Cloud Key

2.2. Connect the Cloud Key

2.3. Power the Cloud Key

2.4. Connect the UniFi Access Point

2.5. Power the UniFi Access Point

2.6. Connect your Computer

3. Configuring your Cloud Key

3.1. Log into your UBNT account

3.2. Find Cloud Key

3.3. Install Ubiquiti Device Discovery Tool

3.4. Manage your Cloud Key

3.5. Proceed to enter Tool 

3.6. Configure Cloud Key

3.7. Log in

3.8. Change Password

3.9. Update Firmware

3.10. Log in

3.11. Update UniFi

3.12. Adopt Cloud Key

3.13. Fill in the Administrator Information

4. Adopting your UniFi Access Point

4.1. Launch Site

4.2. Adopt UAP

4.3. Upgrade your UAP

5. Setting Up your Wireless Network

5.1. Go to Settings

5.2. Create New Wireless Network

5.3. Name your Wireless Network

5.4. Set your Password

5.5. Refresh your Wi-Fi Networks

5.6. Disconnect your Computer

 


1. BEFORE YOU BEGIN


Before you begin, make sure you have the following at hand, along with all the elements in the UniFi Access Point (UAP) and the Cloud Key (CK) boxes.

  1. Three ethernet cables
  2. One micro-USB power cable (5V, minimum 1A as DC output).
  3. Your existing router (with at least 3 available LAN ports).

If you have a UniFi Switch (such as a Unifi Switch 8-150W) besides the UAP and CK, then you will need less items to begin. If that is the case, read the following adaptations before you begin:

  • The devices will be connected in the following manner: 
    • Your functioning router's LAN port > US8 (any port) > UAP + CK + Computer (all three connected to the UniFi Switch--this means your router only needs one available LAN port).

  • No power injector will be needed for the UAP once it has been plugged into the UniFi Switch 8. The US-8 will provide the necessary power for the Access Point.
  • The Cloud Key does not require a USB power cable or adapter--it will be powered via the US-8, justa as the UAP.
  • The UniFi Switch needs to be adopted by the controller, and have firmware upgraded in the same way as the UAP (see step 4).  No additional configuration will be needed.


2. CONNECTING YOUR HARDWARE


2.1 Insert Memory into your Cloud Key


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Insert the microSD card provided into your Cloud Key. Note: for steps 2.1 - 2.3 you might find the images in the Cloud Key's Quick Start Guide helpful, specifically pages 5 - 7. 

2.2 Connect the Cloud Key


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Connect the Cloud Key to one of the available LAN ports on your existing router (or switch) using the short Ethernet cable provided with the CK.

2.3 Power the Cloud Key


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To power the Cloud Key, connect using a micro-USB power cable to an outlet (cable not provided). Note: if using a UniFi Switch, this will not be necessary, since the LAN port serves as PoE (Power over Ethernet).

2.4 Connect the UniFi Access Point


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In order to connect the UniFi Access Point (UAP), you will have to open the back (to do so, follow the instructions in the UniFi Access Point Quick Start Guide (steps 5 - 7). Using one of your three Ethernet cables, connect the LAN port in your Gigabit PoE adapter (black power injector that comes packaged with the UAP) to a second LAN port of your existing router (or switch). Note: for steps 2.4 - 2.5 you might find the images in the the UniFi Access Point's Quick Start Guide helpful, specifically pages 6 - 9. 

2.5 Power the UniFi Access Point


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Using a second Ethernet cable, connect the Main port of UAP to the PoE port in your Gigabit PoE adapter (black power injector that comes packaged with the UAP). Plug the Gigabit PoE adapter into an outlet.

2.6 Connect your Computer


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Using your third and final Ethernet cable, connect your computer to the third LAN port on your existing router (or switch).


3. CONFIGURING YOUR CLOUD KEY


3.1 Log into your UBNT Account


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Chrome is the recommended browser for this installation (download here). If you prefer to use another browser, find instructions in the CK Quick Start Guide (starting in page 13).

Go to https://unifi.ubnt.com and log into your UBNT account. If you do not have an account yet, you can register and create one at this moment.

3.2 Find Cloud Key


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You will get a "No results" warning message in the middle of the screen. You can ignore this and click on the Find Cloud Key button in the upper right-hand side corner.

3.3 Install Ubiquiti Device Discovery Tool


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Install the Ubiquiti Device Discovery Tool when prompted. The Ubiquiti Device Discovery Tool will search for the UniFi Cloud Key. 

3.4 Manage your Cloud Key


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Once found, select the Manage tab and click on the Manage button.

3.5 Proceed to Enter Tool


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You will get a warning message that says "Your connection is not private". Click Advanced and then click on Proceed to (your IP) at the bottom of the message, to safely continue to the next page.

3.6 Configure Cloud Key


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It will open a screen with two options, select Configure.

3.7 Log in


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Use UBNT default credentials to log in. Two possible combinations:

Username: root

Password: ubnt

OR

Username: ubnt

Password: ubnt

3.8 Change Password


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If you get prompted to change your password, go ahead and do so. You will use this password in a moment. Hint: ubnt is the old password.

3.9 Update Firmware


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Click on the Maintenance tab on the left hand side menu. Under Firmware, click on Check for Updates.Take note of the current version, to verify if upgrade was done correctly later on. If an update is available, you will get the option to Update Now. Click on that button, and then Confirm you wish to update your device. You will see a "Downloading firmware" message in the middle of the screen. Firmware-download time will vary depending on your internet connection; it’s important that you do not interrupt the process in any way.

3.10 Log in


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Once update is done, it will reboot and take you back to the login page. Use ubnt as username and the new password you created in step 3.8. Go to the Maintenance tab once more and verify that the version has changed in the Firmware section.

3.11 Update UniFi


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Within the Maintenance tab, under UniFi, click on Check for Updates. If an update is available, click on Update Now and Confirm you wish to update. Download time will vary depending on your internet connection; it’s important that you do not interrupt the process in any way.

3.12 Adopt Cloud Key


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Toggle back to the initial browser tab where you started from (https://unifi.ubnt.com). In the Ubiquiti Device Discovery Tool dialogue box, which should still be open, select the Adopt tab and then click on the Adopt button.

3.13 Fill in the Administrator Information


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Fill in the Administrator Information that will be required in the dialogue box that pops up.

  • Admin Name can contain upper and lower-case letters, numbers and underscore; but no spaces.
  • Create new Admin password (you will need to remember this password in the future to log into the UniFi controller locally).
  • Leave the Controller Hostname IP address as it is.
  • For SSH Access Configuration type in the Username and Password you created in step 3.8. (Username: ubnt)
  • Click Submit. Once the process is complete your Cloud Key LED will remain a solid blue.


4. ADOPTING YOUR UNIFI ACCESS POINT


4.1 Launch Site


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Once adoption is complete, you will see the Controller IP Address listed (in the https://unifi.ubnt.com tab). Click on it to reveal the Controller Details pane at the bottom of the screen. Click Launch Site to open the UniFi Controller dashboard in a new tab.

4.2 Adopt UAP


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To adopt the UniFi Access Point, click on Devices on the left-hand side menu. You will see a list of all devices available. Your UAP will be listed under the Model column with the option to Adopt and Upgrade. When the Status is Pending Approval you can click Adopt. Adoption time will vary depending on your internet connection; it’s important that you do not interrupt the process in any way.

4.3 Upgrade your UAP


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Once the Status changes to Connected (and the LED on the device is a solid blue) you can click on Upgrade. Upgrade time will vary depending on your internet connection; it’s important that you do not interrupt the process in any way.


5. SETTING UP YOUR WIRELESS NETWORK


5.1 Go to Settings


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Click on Settings on your left-hand side menu (bottom of screen).

5.2 Create New Wireless Network


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Select Wireless Networks and click on Create New Wireless Network.

5.3 Name your Wireless Network


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Type in the name you want for your wireless network in the Name/SSID space provided. Hint: this will be the visible name when selecting a Wi-Fi connection from your devices.

Keep the Enabled option checked.

5.4 Set your Password


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Under Security select WPA Personal and type in your Security Key. This will be your Wi-Fi password. Click on Save.

Close the dialogue box when finished. Once the status changes from Provisioning to Connected you are good to go.

5.5 Refresh your Wi-Fi Networks


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Refresh your Wi-Fi networks on your computer (or tablet or smartphone) to see your new Wi-Fi connection appear.

5.6 Disconnect your Computer


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You can now disconnect your computer from the Ethernet cable.

 

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