info_i_25x25.png See important information about Ubiquiti Devices and KRACK Vulnerability in this article. We will update this document as more information becomes available.

sunMAX - What to do if sunMAX Design Tool cannot find the customer site address?

Answer

The problem most likely is caused by lack of data in the Google Maps API. We suggest you send a report to Google, requesting that the address be added/updated.

As a short-term fix (until the address is added by Google) you can enter a known, nearby address and drag the map to the location.