UniFi - How to reset the UniFi Access Point to factory defaults


In this article, we'll discuss resetting the UniFi Access Point (UAP) to factory defaults. We'll discuss options to reset the unit via software, SSH, and physical reset. 

Software Reset

If the UAP is adopted under the UniFi Software Controller, it can be reset from the controller. Do so by "Forgetting" the device. The device must be Online for this method to work.

  1. In the Devices page, click on the UAP you wish to reset. This will open the Properties panel.
  2. Select the Configuration tab, and click Manage Device to expand.
  3. Click the Forget button. This will erase all configuration and history for that device, effectively resetting it. 

SSH Reset

Via SSH, users can apply syswrapper.sh restore-default. The UAP should quickly reboot with factory default settings. 

Physical Reset

Located on the back of the UAP is a small hole whereby a user can use a paperclip to depress the button and reset the UAP back to its factory default settings. You can refer to our reset UAP video tutorial, or follow the steps as outlined below:

  1. Press and hold the reset button for 10 seconds
  2. Release the button (the LEDs on the UAP will stop glowing)
  3. Do not disconnect the UAP from its POE injector during the reboot process
  4. The UAP will restore factory settings

Once amber LED (or white LED, depending on your model) re-appears and remains steady, you can commence with UAP adoption. Find a full list of LED color patterns for the different UniFi devices here.

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