UniFi - How to Reset the UniFi Access Point to Factory Defaults

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In this article, we'll discuss resetting the UniFi Access Point (UAP) to factory defaults. We'll discuss options to reset the unit via software, SSH, and physical reset. 

warning_25x25.png   Note: Regardless of the method used, do not disconnect the device during resetting process.

Table of Contents

  1. UniFi Controller Reset
  2. SSH Reset
  3. Physical Reset
  4. Related Articles

UniFi Controller Reset

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If the UAP is adopted under the UniFi Software Controller, it can be reset from the controller. Do so by "Forgetting" the device.

  1. In the Devices page, click on the UAP you wish to reset. This will open the Properties panel.
  2. Select the Configuration tab, and click Manage Device to expand.
  3. Click the Forget button. This will erase all configuration and history for that device, effectively resetting it. 

SSH Reset

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Via SSH, users can apply syswrapper.sh restore-default. The UAP should quickly reboot with factory default settings. 

Physical Reset

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Located on the back of the UAP is a small hole whereby a user can use a paperclip to depress the button and reset the UAP back to its factory default settings. 

  1. Press and hold the reset button for 10 seconds.
  2. Release the button (the LEDs on the UAP will stop glowing).
  3. Do not disconnect the UAP from its power source during the reboot process.
  4. The UAP will restore factory settings.

Once the white LED (or amber LED, depending on your model) re-appears and remains steady, you can commence with UAP adoption. 

Related Articles

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UniFi - How to Setup your Cloud Key and UniFi Access Point (for beginners)

UniFi - How to Reset a Security Gateway to its Default Settings

Intro to Networking - How to Establish a Connection Using SSH   

UniFi - What do the LED Color Patterns Represent for UniFi Devices?

UniFi - What is the default username / password for UAPs and controller?