UniFi Video - How to Adopt a Remote Camera that is not Displaying in the NVR


Overview


This short article will help a user find a remote camera that is not appearing in the Network Video Recorder (NVR). The NVR web interface shows all cameras, managed and unmanaged that are on the same network as the NVR.
 
NOTES & REQUIREMENTS:
This procedure is not necessary if all devices are on the same Layer 2 Network, or Broadcast domain. 

Table of Contents


  1. Introduction
  2. Steps: Manual Adoption
  3. Steps: Token Adoption

Introduction


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This article is useful if your cameras are on a different network than your NVR, or are otherwise not appearing in your NVR's camera list. There are two methods to adopt directly, Manual adoption, or Token Adoption. Token adoption is faster than Manual Adoption, especially when configuring multiple cameras.


Steps: Manual Adoption


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  1. Navigate to the camera's web interface by entering its IP address in the browser.
  2. The default username and password is ubnt/ubnt. (If unsuccessful try root/ubnt)
  3. Enter the IP address of the NVR in the UniFi Video server field.

  5. Click Save Changes.

  6. Return to the NVR web interface by entering the NVR's IP address in the browser.

  7. On the Cameras view, enable the Unmanaged filter and locate the camera.

  8. Proceed to adopt the camera.


Steps: Token Adoption


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  1. Navigate to the NVR's Settings page.
  2. If the Camera Adoption Token field is empty, click NEW TOKEN.

    ATTENTION: The token is only valid for 30 minutes, it will then disappear.
    Screen_Shot_2018-02-07_at_10.34.05_AM.png
  3. Navigate to the camera's web interface by entering its IP address in the browser.
  4. Enter the IP address of the NVR in the UniFi Video server field.
  5. Enter the Adoption Token in the  Adoption Token field.
    Screen_Shot_2018-02-07_at_10.37.54_AM.png
  6. Click SAVE CHANGES. The Camera will automatically be adopted to your NVR.